Privacy Policy

This policy is effective as of May 15, 2025.

On the Mark Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products or services, or interact with us online.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information (name, email address, phone number)

  • Billing Information (billing address, payment method – processed through secure third-party processors)

  • Order Details (products or services purchased)

  • Website Usage Data (IP address, browser type, referring URLs, pages viewed, and access times)

  • User-Submitted Content (form submissions, messages, survey responses)

2. How We Use Your Information

We use your information to:

Provide and fulfill products and servicesProcess payments and send invoicesRespond to your inquiries or customer service requestsSend marketing emails (only with your consent)Improve website performance, user experience, and our offeringsComply with legal or regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

  • Trusted third-party service providers (e.g., payment processors, email marketing platforms)

  • Legal authorities, if required by lawPartners only as needed to fulfill your orders or services

All third-party providers are required to protect your data and use it solely for agreed-upon purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Track and analyze website traffic

  • Remember your preferences and settings

You can adjust your browser settings to decline cookies or notify you when cookies are being used. However, some features may not function properly without them.

5. Data Retention

We retain your personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You may request that we delete your data at any time (see Section 6).

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Correct inaccurate or outdated information

  • Withdraw consent for marketing communicationsRequest deletion of your data, where applicable

To make a request, please contact us at [email protected].

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or method of storage is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect data from children. If you believe we have unintentionally collected personal data from a minor, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with a new effective date. Continued use of our site after changes indicates your acceptance.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, contact:

On the Mark Studio, LLC

[email protected]

York, PA, USA